Application Guidance

How to Apply

To apply, please submit an up-to-date copy of your CV in Word or PDF format (up to three pages maximum), along with a separate supporting statement in Word or PDF format (up to three pages maximum) that addresses the criteria set out in the role profile, using examples to demonstrate how you meet the essential requirements.

To apply for the Assistant Director of Customer Support please click here.

Applications must include:

• Full contact details;

• Please provide details for two referees, including names, positions, organisations and contact information. One referee should be your current or most recent employer where possible. We will only contact referees with your prior consent.

• Details of your current notice period.

• Notification of any dates when you are not available for interview.

You will receive a response to confirm that it has been received. If you do not receive this response, please contact us to let us know.

The deadline for submission of your application is Midnight Wednesday 22nd of April 2026

You will receive a response to confirm your application has been received. If you do not receive this response, please contact Ella Vanderhook at ella.vanderhook@tile-hill.co.ukto let us know.

At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email inclusion@tile-hill.co.uk.

Closing Date: Midnight Wednesday 22nd of April 2026

Longlist Meeting (no candidate involvement): Thursday 30th of April 2026

Preliminary Interviews: Tuesday 5th / Wednesday 6th of May 2026

Shortlist Meeting (no candidate involvement): Wednesday 13th of May 2026

Final Panel Process (in person): Tuesday 26th or Wednesday 27th of May 2026